Last updated: 27 February 2026

This Privacy Policy explains how https://www.gamingpartylondon.co.uk/ (“we”, “us”, “our”) collects, uses, stores and shares your personal data when you use our website, contact us, or book our services.

We are committed to protecting your privacy and handling your personal data in a transparent and secure way, in line with the UK GDPR and the Data Protection Act 2018.

1) Who we are (Data Controller)

Business name: Gaming Party London (HAAG)

Address: 6 Parkside Ave, London BR1 2EJ

Email: info@gamingpartylondon.co.uk/

Phone: 07874 801436

If you have questions about this policy or your data, contact us using the details above.

2) What personal data we collect

Depending on how you interact with us, we may collect:

a) Information you provide

  • Contact details: name, email address, phone number
  • Booking/event details: event date/time, venue address, number of guests, age range, package selected, special requests
  • Messages: any information you send via forms, email, phone, WhatsApp, or social media
  • Payment-related data: payment status, invoice details, transaction reference (we do not store full card details)

b) Information we collect automatically (website usage)

  • Technical data: IP address, browser type/version, device information, operating system
  • Usage data: pages visited, time on site, clicks, referring URLs
  • Cookies and similar technologies (see section 9)

c) Children’s data

Our services are often booked for children’s parties, but we do not knowingly collect personal data from children directly via our website. Bookings should be made by a parent/guardian or responsible adult. If you believe a child has provided personal data directly, please contact us so we can delete it.

3) How we use your data

  • Respond to enquiries and provide quotes
  • Manage bookings and deliver our services (including setting up at your venue)
  • Send booking confirmations, changes, and important service updates
  • Take payments, issue invoices/receipts, and manage accounts
  • Improve our website, services, and customer experience
  • Maintain business records, handle disputes, and enforce agreements
  • Comply with legal obligations (e.g., tax/accounting rules)

4) Lawful bases for processing (UK GDPR)

  • Contract: to provide the service you book or request
  • Legitimate interests: to run and improve our business, keep records, prevent fraud, and provide customer support
  • Consent: where required (e.g., certain cookies, marketing emails)
  • Legal obligation: to meet legal and regulatory requirements

5) Marketing communications

If you opt in (or where permitted by law), we may send you marketing messages about offers or services.

You can unsubscribe at any time by clicking “unsubscribe” in an email (if applicable), or contacting us at info@gamingpartylondon.co.uk .

We do not sell your personal data to third parties.

6) Who we share your data with

We may share personal data with trusted third parties only when necessary, for example:

  • Payment providers (e.g., Stripe, PayPal, bank processing) to process payments
  • Website/hosting providers to operate and secure our website
  • Analytics providers (e.g., Google Analytics) to understand website performance (where used)
  • Email/communications tools (e.g., email marketing platforms, customer service tools)
  • Professional advisers (accountants, insurers, legal advisers)
  • Authorities where required by law

These third parties are only allowed to process your data on our instructions (where acting as processors) and must keep it secure.

7) International transfers

Some of our service providers may store or process data outside the UK. If this happens, we ensure appropriate safeguards are in place (such as UK adequacy regulations or approved contractual protections).

8) How long we keep your data

We keep personal data only for as long as needed for the purposes described above, including legal/accounting requirements. Typical retention periods:

  • Enquiry records: up to [12–24 months]
  • Booking and invoice records: up to [6 years] (for tax/accounting)

We may keep some information longer if needed for legal claims, fraud prevention, or regulatory reasons.

9) Cookies

Our website may use cookies and similar technologies to:

  • Make the site work properly
  • Remember preferences
  • Measure traffic and improve performance
  • Support marketing (if enabled)

You can control cookies through your browser settings and (where applicable) our cookie banner/consent tool.

If you use Google Analytics or similar tools, you should mention them specifically and link to a cookie policy page if you have one.

10) Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is ever 100% secure.

11) Your data protection rights

You have rights under UK GDPR, including:

  • Access: request a copy of your personal data
  • Rectification: correct inaccurate or incomplete data
  • Erasure: request deletion in certain situations
  • Restriction: limit processing in certain situations
  • Objection: object to processing based on legitimate interests or direct marketing
  • Data portability: receive data in a portable format (where applicable)
  • Withdraw consent: where processing is based on consent

To exercise your rights, contact [privacy@yourdomain.co.uk]. We may need to verify your identity.

12) Complaints

If you’re unhappy with how we handle your data, please contact us first so we can try to resolve it.

You also have the right to complain to the UK regulator:
Information Commissioner’s Office (ICO)
Website: ico.org.uk
Telephone: 0303 123 1113

13) Links to other websites

Our website may include links to third-party sites (e.g., social media). We are not responsible for their privacy practices. Please review their privacy policies.

14) Changes to this Privacy Policy

We may update this policy from time to time. The latest version will be posted on this page with the updated date at the top.